What types of courses does Tandem offer?

Tandem offers a comprehensive range of online language courses, specializing in German, English, Spanish, French, and Italian. Our training programs cover all levels, from complete beginner to advanced, to help you meet your personal or professional goals.

Are the courses self-paced?

Yes, our learning paths are designed to offer you complete flexibility. You can follow the lessons and progress at your own pace, according to your own schedule, from wherever you are.

How can I enroll in a course?

It’s very simple! Create a free account on our platform, browse our catalog, choose the language and level you are interested in, and click the "Enroll" button. You will get immediate access to the course content.

Do I get a certificate after completing a course?

Absolutely. Once you have completed all the modules and passed the final assessments, you will receive a Tandem Training Center certificate of completion. This document validates your proficiency level and your newly acquired language skills.

What payment methods does Tandem accept?

We accept most major credit cards (Visa, Mastercard, etc.) as well as other secure online payment solutions. The checkout process is fully encrypted to ensure your data remains completely secure.

Can I get a refund if I’m not satisfied with the course?

Our learners' satisfaction is our top priority. If a course does not meet your expectations, we offer a money-back guarantee under certain conditions (e.g., within 7 to 14 days of purchase, subject to a limited completion rate). Please review our Terms and Conditions for detailed information.

Are there prerequisites for certain courses?

Our beginner courses (A1 Level) require no prior knowledge. However, for intermediate and advanced levels, we recommend having a basic understanding of the language or having completed the preceding level on the Tandem platform.

How can I contact Tandem for additional support?

If you can't find the answer to your question, our support team is ready to assist you. You can reach out to us via the "Contact Us" page or email us directly at the address provided at the bottom of the page.

Frequently asked questions